PANTONE Color Manager activation fails on Mac - Pantone.com

PANTONE Color Manager will not activate on my Mac. I enter the serial number and click 'Activate' and the wheel spins incessintly but the activation does not complete. OR I enter the serial number and click 'Activate' and the software reverts to the 'not activated' screen. How can I fix this?

Please take a look at the following folder hierarchy on your system:

Macintosh HD/Library/Application Support/X-Rite/Activations

Under normal conditions, PANTONE Color Manager would create these folders, and the license file would reside within the Activations folder after a successful activation.

Please do the following:

  • Check to see if the folders exist on your system.
  • If yes, check to be sure the permissions on all folders are set to ‘read and write for everyone’ and try activation again.
  • If no, please create the folders as shown with the proper permissions and try your activation again.

Need Help? Contact Pantone customer service: support@pantone.com


/Colorstrology /PANTONE UNIVERSE

Pantone News

PANTONE LAUNCHES STUDIO, A DIGITAL WORKSPACE FOR DESIGNERS TO FIND, CAPTURE AND EXPERIMENT WITH ENDLESS COLOR
PANTONE LAUNCHES STUDIO, A DIGITAL WORKSPACE FOR DESIGNERS TO FIND, CAPTURE AND EXPERIMENT WITH ENDLESS COLOR iPhone app is the first offerin...
X-Rite Announces Fall Color Management Training Series in North America
X-Rite Announces Fall Color Management Training Series in North America Interactive 2-day seminar helps attendees better understand color...
Color of the Day: SEA FOG PANTONE 16-3304

find a PANTONE Color

Pantone X-rite Pantone Home X-Rite Home

1.866.PANTONE Pantone LLC is a wholly owned subsidiary of X-Rite, Incorporated. © Pantone LLC, 2016. All rights reserved.


S2
CartID: 309969838
RemoteIP: 216.3.51.68
PageID : 21161